The shortest legal page on this site, because the honest answer is short: there is no checkout on wellpal.io, no price, and no payment. Nothing you can do here costs anything.
The rest of this page is about what happens when WellPal reaches the App Store — chiefly that Apple, not us, takes the payment and handles the refund.
§ I
There is no checkout on wellpal.io, no price, no subscription, and no payment of any kind. We do not take card details and we have no payment processor. Joining the waitlist is free and creates no obligation on you at all — it is an email address and a note to ourselves to write to you.
So there is nothing here that could need refunding. If a page ever asks you to pay for something on this domain, it is not us.
§ II
You can leave at any time, with no notice and no reason, by writing to privacy@wellpal.io. Every email we send will also carry a one-click unsubscribe link. We delete your record rather than marking it inactive. See the Privacy Policy for what that removes.
§ III
WellPal will be distributed through the Apple App Store. Pricing has not been announced and will be published with the App Store listing. The paragraphs below describe how App Store purchases work, so you know what to expect before there is anything to buy.
For anything bought through the App Store, Apple is the seller of record. Apple takes the payment, holds the receipt, and decides refunds under its own media services terms. We do not see your payment details, cannot process a charge, and cannot issue a refund ourselves — not as a policy choice, but because the transaction is not ours to reverse.
To request a refund you would go to reportaproblem.apple.com (opens in a new tab) and sign in with your Apple Account. Apple’s decision is Apple’s.
Any subscription would be managed in your Apple Account settings — Settings, your name, Subscriptions on an iPhone. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. We cannot cancel it for you, and we cannot see that you have.
You normally have fourteen days to withdraw from a distance contract. For digital content there is a specific exception, and it is worth knowing before you buy rather than after: once download or streaming has begun with your prior express consent and your acknowledgement that you lose the withdrawal right, the right is gone. Confirming an App Store purchase is that consent.
This does not touch your statutory rights if what you bought is faulty, not as described, or not fit for purpose. Those rights are unaffected by anything on this page, and you can raise them with Apple or with us.
§ IV
These are commitments, not descriptions. There is nothing to describe yet.
§ V
Anything about billing that we can actually help with — privacy@wellpal.io. For an existing App Store charge, Apple will be faster, because it is the only party that can act on it.
